Shipping and returns

Your parcel :

  • Packages are generally dispatched within 2 days of receipt of payment. They are sent via the service chosen when confirming the order.

  • All shipments are made with a tracking number and delivered with signature

  • Shipping costs include preparation and packaging costs as well as shipping costs.

  • Additional preparation costs may be added for certain items (special preparation, complex packaging). These costs are clearly indicated in the advertisements and are fixed. 

  • Transport costs vary depending on the total weight of the package. We recommend that you group all of your items into one order.

  • We cannot combine two orders placed separately: Shipping costs apply to each of them.

  • Your package is shipped at your own risk, but special attention is paid to the items shipped.

  • Box dimensions are appropriate and your items are properly protected.

  • The buyer is required to check the condition of the package upon receipt in the presence of the delivery person and issue any complaint at this precise moment.

  • Packages are systematically insured beyond 200 €, the buyer is required to check that the chosen delivery method allows and covers the value of the package. he can request it, additional fees may apply.

  • No claim can be made in the event of theft or spoliation if the buyer has not covered himself against these hazards.

    1. International followed letter

      Package of € 7.50 for Europe / € 8 for other continents - No insurance - Tracking number

      Used to send stickers

    2. Mondial Relay

      For France and Benelux - Optional insurance - Tracking number

      Weight 0 - 0.5 kg 0.5 - 1 kg 1 - 2 kg 2 - 3 kg 3 - 5 kg 5 - 7 kg 7 - 10 kg 10 - 15 kg 15 - 20 kg 20 - 30 kg
      France 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€
      Benelux 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€ 10.00€

      10 € package - Free shipping beyond 100 €.

    3. La Poste Colissimo recommandé international

      Shipping worlwide - Insurance and tracking number

      Delay of less than 1 week for the Euro zone


      Weight 0 - 1 kg 1 - 2 kg 2 - 3 kg 3 - 4 kg 4 - 5 kg 5 - 6 kg 6 - 7 kg 7 - 8 kg 8 - 9 kg 9 - 10 kg
      Europe EEC 24.00€ 24.00€ 30.00€ 35.00€ 40.00€ 48.00€ 48.00€ 65.00€ 65.00€ 65.00€
      Out of EEC 26.00€ 30.00€ 35.00€ 40.00€ 45.00€ 50.00€ 50.00€ 70.00€ 70.00€ 70.00€
      Others 35.00€ 50.00€ 65.00€ 65.00€ 65.00€ 130.00€ 135.00€ 140.00€ 150.00€ 160.00€


Return of your package

  • Returns of goods are accepted but subject to a strict procedure.

  • The buyer must make a prior request and have a confirmation with a return number.

  • All returns are made with a tracking number and delivered with signature.

  • The buyer is responsible for protecting the items, any damage will be charged.

  • Return costs are the responsibility of the buyer

  • Refund may, at the choice of the buyer, be a credit note or a bank reimbursement.
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